All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
We offer free Royal Mail 2nd class shipping to the United Kingdom.
We offer worldwide tracked shipping via Royal Mail or USPS.
Transit times vary by country. Please note that international shipments could take more than a month to arrive. If you do not receive your package within 40 days of shipment, please email me at email@example.com so we can send you a replacement or refund.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Geometryptamine is not responsible for these charges if they are applied and are your responsibility as the customer.
To protect your print from damage in transport, we ship them rolled in sturdy postal tubes. To flatten your print, unroll it onto a clean surface with the artwork facing down, lay some heavy books in each corner and leave for 24 hours. Make sure you have clean hands and try to only touch the edges of the paper.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 28 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Track your Royal Mail deliveries here:
Refunds, returns, and exchanges
We accept returns up to 90 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org